With POS on Cloud, we offer 24/7, 365, phone support from right here in the USA.
Our first call facility is located at 432 South 22nd St. Heath, Ohio, 43056. Our second facility is located right here in Louisville, at our headquarters.
We invest time into first call resolution to reduce your transfers, and make sure all of our support staff are knowledgeable about POS on Cloud, and can help you.
We also utilize help desk industry metrics to great extent, to ensure that our customer support is living up to your expectations, and we love hearing from you about your experience.